Kiwi com refund application

Manage your trips, set up price alerts, use Kiwi.com Credit, and get personalized support.

Help & support

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Terms and policies

Refunds

What trip refund options do I have?

Your refund options differ depending on the situation.

Carrier voucher refunds

We do our best to get you a monetary refund but it’s not always possible.

Ryanair’s refund process

Ryanair now asks for customer verification to issue refunds.

I got charged extra at the airport. How do I get a refund?

If we failed to add services or check you in online as promised, we’ll refund you.

How do I receive my refund?

Depending on the type of refund, you might receive payment via various methods.

How long does it take to receive a refund?

The length of this process depends on the refund type and payment method.